QUALITY POLICY

MAK HOLDING has adopted quality as a life philosophy and lifestyle. We create a high sense of awareness in our staff about improving quality and ensuring customer satisfaction.

MAK HOLDING has established a quality management system in order to ensure and continuously improve quality in its products and services and working processes. The quality management system produces outputs that provide superior service and information to all our stakeholders.

To carry out all our activities in line with the current legislation, national and international standards and customer requests.
To deliver the best product and service to the customer as soon as possible and in the best way to meet customer demands.
To identify risks and potential opportunities that affect quality, to eliminate risks or to take measures by reducing them to acceptable levels, to increase system performance by evaluating opportunities.
To carry out studies in order to eliminate the nonconformities that may arise during our works, to correct their potential effects and to prevent their recurrence.
To ensure effective and efficient use of resources, to carry out planned maintenance for this purpose and to monitor the performance of suppliers,
Working with a customer focus, questioning and analyzing customer satisfaction.
Institutionalizing leadership, ensuring that projects reach their success targets with teamwork.
To see every personnel working in our organization as a value, to contribute to their personal development and to provide trainings for this purpose.
To identify and manage the roles and responsibilities of our staff at all organizational levels for the achievement of quality objectives.
To control the quality at every stage, to ensure sustainability with the participation of our suppliers, contractors and stakeholders.
To create a modern and contemporary management system by using the developing technology day by day.
To monitor, evaluate and continuously review the factors affecting quality.